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COVID-19 Provider Enrollment and Accelerated Payment Telephone Hotline: The telephone hotline 1.855.769.9920 has been created for providers and suppliers to initiate provisional temporary Medicare billing privileges and address questions regarding provider enrollment flexibilities and accelerated payments, afforded by the COVID-19 waiver. The hotline is available Monday–Friday 7:00 am–4:00 p.m Central Time (CT). For additional information, refer to the COVID-19 web page.

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What can myCGS do for you?

myCGS is a web-based application that allows you to perform the following functions online:

  • Obtain beneficiary eligibility information
  • Check claim status
  • View and print Remittance Advices
  • View upcoming payments and recently issued checks
  • Respond to Medical Review (MR) Additional Documentation Requests (ADRs)
  • Request and check the status of redetermination requests
  • Submit quarterly credit balance reports
  • Submit general inquiries
  • Receive CGS correspondence electronically
  • MBI Look-Up Tool
  • MR Dashboard and Claims Tab Enhancements - NEW!

Read more


Upcoming Provider Education At-A-Glance!

Sign up for upcoming education events!

  • Rural Health Clinics and Medicare 2020, July 7th
  • The Prior Authorization Request Forms for Certain Hospital Outpatient Department Services, July 15th
  • A Discussion with Palmetto GBA – our Home Health and Hospice Claims Contractor, July 22nd
  • A Discussion with Performant – our Recovery Audit Contractor, July 23rd
  • 2020 FQHC Basics, August 4th

Registration is available here!

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